Majufa Universe
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Shipping & Returns

Last updated: September 27, 2026

Where we ship

We currently ship to addresses in all 50 US states. We do not ship internationally yet.

Shipping cost

Processing and delivery

Orders are packed and shipped within 3 business days via USPS Ground Advantage. Delivery usually takes 2–5 business days after shipping. You'll receive a tracking number by email.

Returns

All sales are final, except for items that arrive damaged or defective. If that happens, email us at hello@majufaofficial.com within 14 days of delivery with your order number and a photo of the problem. We'll send a free replacement or a full refund, and you won't need to pay for any return shipping.

Lost packages

If your tracking hasn't updated for 7 days or your package is marked delivered but you can't find it, contact us and we'll help file a claim with USPS.